faq · pricing

Pricing and credits, answered in full.

Written for the person who has to defend a company master to people who did not build it. Quote any of it.

What a real file costs, why an abstention is free, why a replay is free, what the free plan genuinely does and does not do, and the fact a pricing page usually leaves out: usage has no automatic overage charges, because usage metering runs in shadow mode.
questions on this subject, each answered in full
8
pages these answers are worked out on, all linked below
2
questions across the whole FAQ
74
Self-serviceCreate your workspace online and verify your email to start matching company records. Free starts with 300 credits and no card. Paid monthly plans are available in workspace Billing; VAT is added where applicable. Usage is tracked without automatic overage charges. Trust and security
Elsewhere in the FAQ
8 questions

Everything we are asked about pricing, credits and what a file actually costs

Open the ones you need. Each answer is written to be read on its own, so a figure arrives with the population behind it — the fixture it was measured on and the rows it covers — and still holds when you paste it into an email.

How much does a 100,000-row file cost?

It depends on the columns rather than the row count, and you can work it out yourself. A row decided by identifier rules or probabilistic scoring is 1 credit; a row that needed adjudication or research is 5; an abstention, a byte-identical replay and a row that normalised to no identifying signal are all 0. So 100,000 rows all carrying company numbers is 100,000 credits, and the same file where every row went deep is 500,000. At the Scale rate of $0.032 a credit, the cheapest paid rate we publish, that is roughly $3,196 and $15,980. That is more credits than any priced plan includes and there is no overage rate, so a file this size is a Scale conversation, quoted against your volume. Before any quote, we run a free preview over your file. It makes no model or registry calls, tiers your rows and reports composition, never a predicted resolution rate. Then we talk it through. Start free, then choose a paid plan in Billing.

Are you charging cards today?

Yes, for paid monthly subscriptions purchased through Stripe in workspace Billing. Review the recurring price, applicable VAT and payment terms before purchase; Stripe provides the subscription invoices. Free needs no card. Usage metering is separate: calls are recorded in the ledger, and usage creates no automatic usage or overage charge. The usage block states whether quota enforcement is enabled for the deployment; an `enforced: false` response means the call is metered without enforcing the usage quota, not that a paid subscription is free. The plan prices are defined in code and served from the same constants that meter, so the number in a response and the number on the page cannot drift apart.

Why is an abstention free?

An unresolved identity costs zero credits even when adjudication or research did the work. Deep attempts are tracked separately, because those calls still carry a provider cost. Existing monthly plans can reduce depth when their attempt quota runs out. The planned 1,000-credit evaluation instead requires an explicit limit response or a disclosed pause when research cannot continue, so a budget limit cannot be mistaken for an evidence-based abstention. That change is not live yet.

Do we pay twice for the same record?

No. Resolution is bound to a content fingerprint — the SHA-256 of the submitted record with the server-minted id excluded — so resubmitting the same bytes returns the same binding at zero credits, on every plan, with no expiry. It is not a cache with a 24-hour window, which would be a promise about our infrastructure that you cannot verify; it is a property of your data. Two caveats travel with that claim. It is per tenant, so there is no cross-customer discount for a company somebody else has already resolved. And it is per exact content: one corrected postcode, one added phone number or one trailing space is a different fingerprint and a fresh resolution.

Can I resell the data?

On the open-licensed subset, on the Scale plan, and with attribution. It is enforced by the write path rather than by a clause: every fact carries a licence tier, and the repository raises before any write on a pass-through fact, so a violation cannot even partially persist, and the field-by-field assembly of the golden record drops pass-through material before the record is built. Resale rights are published per field — `licence_permits_resale` is a property of the data's own licence, `resellable` is that plus the right your plan bought — and an unreadable licence reads as not-resellable rather than as permitted. Companies House is OGL v3.0 and SIRENE is Licence Ouverte 2.0, and both require attribution. Talk to us before you build a redistribution product on it.

What does the free plan actually do?

The existing Free plan includes 300 credits a month, no deep resolutions, and a probabilistic depth cap. It makes no model or registry calls, so it is useful for wiring an integration but does not test research coverage. Every Entity Bind workspace starts on it, and a CSV upload in Matching mode runs there. The planned 1,000-credit evaluation is a separate one-time offer with full research depth. Request access to test that pipeline on your own companies; a sample file is optional. The full-pipeline evaluation is arranged separately and is not activated by signup. Request it for your workspace; we confirm availability, sources and the start date before activation.

Why 5 credits for a deep resolution rather than 2 or 10?

Because it is a price rather than a measured cost ratio, and the code comment says so. The measured input is narrower: one LLM adjudication was measured at £0.0240 over 243 live calls, and the cost model carries $0.0293 per adjudication verdict; at about 1.73 verdicts per escalated record, that is about $0.051 for a record that escalates. Per thousand rows it is about $0 for an identifier-rich file and about $50 for one that is all names, because escalation is the whole cost: on the gated acquisition fixture 0 of 250 identifier-bearing records and 1 of 250 digital-tier records escalated, against 205 of 205 name-only ones. The 5:1 multiple is charged identically whether the answer came from one adjudication or a full research pass, and research costs several times more. Shadow-mode metering exists to check that ratio against reality before anybody is billed on it.

How does the pricing shape compare with an incumbent's?

Badly today, better over time, and the reason is structural. An incumbent's marginal cost per lookup is a database read, a hundredth of a cent, because the database is already built. Ours is per-query inference on the records that escalate. What differs is the direction of travel: a company already held in the catalogue with its identifiers binds deterministically for free, so our marginal cost falls as the catalogue fills, while theirs is already at the floor. That is a reason to send a file rather than a reason to believe a projection, and it is why we cap depth per record and publish the credit rule instead of quoting a blended per-record price.

When the answer depends on what your own rows look like, it has to be measured on your file.

Start free
where the answers come from

The pages behind these answers

Each answer above is the short version. These pages carry the working: the tables, the payloads, the coverage rows and the caveats an answer can only point at.

evidence basis

Internal fixtures only. The historical 2026-08-29 per-tier recording covers 317 GB companies with identifier-rich arrivals seeding the catalogue first; the context tier includes country and registered-town prose. Its legacy replay has no full-prompt-verified calls and cannot certify current calibration. The September 5 CI reports cover 1,176 labelled pairs and 705 records over 250 companies using offline stubs. These are not independent customer holdouts or live production validation; the 99% minimum-input product target remains unmet. Scope is company and organisation identity only — not people, vessels, bank-account ownership, sanctions or emissions. Results may not be used for eligibility decisions about individuals, including employment, credit and tenancy.

Every figure, its population and what it does not show →

who this is for

Built for one job. Wrong for several others.

built for

Teams with a company master they have to defend — an MDM or stewardship queue, a CRM after a migration or a merger, a supplier file before a payment run, or counterparty onboarding that has to survive an audit.

wrong for

Buying breadth as the product: we hold a fraction of an incumbent’s records and are not building a global company graph. Entity Bind resolves companies and organisations only. It does not resolve people, vessels, bank-account ownership, sanctions exposure, emissions or geolocation, and its results may not be used for eligibility decisions about individuals, including employment, credit and tenancy.

the rest of the faq

74 questions, in 8 groups

Every question this site answers sits in one of these groups. If you are not sure which one covers yours, the index carries all 74 in a single page you can search in the browser.

All 74 questions in one page →

If none of these groups covers your question, send the file it is about — or write to hello@entitybind.com and we will answer it here.

Talk to us
the ask

Start with your own company records.

Every answer above is the general case. Create your Free workspace and inspect your own company CSV to see which rows match and which need review. Contact us for an assisted audit of existing matches. We write nothing to your systems.

300 credits. No card.

For a guided review of your file, explore the Merge Safety Sprint →